Refund/Return Policy

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We currently do not accept returns unless the product arrives damaged, incorrect, or defective.

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Eligibility for Return:

• Must contact us within 3 days of delivery

• Product must be unused and in original condition

• Send clear photos of the issue to 📩 thelivostore@gmail.com

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What We Offer:

• Exchange for the same product (if in stock)

• Store credit or refund (only for damaged/defective items)

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Non-Returnable Items:

• Sale items

• Customized or limited edition pieces

Need help? We’re here to make things right. Reach out!

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Shipping Policy

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Shipping Areas:

We ship across India via trusted courier services.

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Handling Time:

Orders are processed within 1–2 business days after payment.

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Delivery Time:

• Metro cities: 3–5 days

• Other areas: 5–8 days

(Delays may occur during holidays or due to courier issues.)